Privacy policy

Account details. Your name and email address, collected when you sign up through Clerk, our authentication provider.

Your conversations.Everything you write to ALIGN.AI, and the transcriptions of any voice notes you send, whether they're transcribed as you speak or after you finish. Conversations are stored so the product remembers you and the reflection builds over time instead of resetting every session.

Files you upload. Images and documents you choose to share with the product, such as a screenshot of a dashboard.

Structured records. The working picture the product maintains for you: your profile and foundational memory, focus areas, business reads, to-dos, patterns, your daily cards, the wins you log, and the weekly letters it writes you. Your foundational memory is yours to read and edit directly in the app.

Payment data.Held by Stripe, our payment processor, and never by us. We don't see or store your card details.

Feedback. Anything you submit through the feedback feature.

Waitlist email. If you join the waitlist, we store your email to tell you about ALIGN.AI... nothing else, and one click unsubscribes you. Our lawful basis is your consent, given when you submit the form.

Eight providers process data on our behalf, each for one clear job:

Anthropic generates the AI responses in your conversations and the weekly letters.

OpenAI transcribes your voice notes (including live, as-you-speak transcription) and creates the embeddings that let the product retrieve relevant content.

Railway hosts the application and the database where your data lives.

Clerk handles authentication: signing you up, signing you in, and keeping your session secure.

Stripe handles payments and holds your card details so we never do.

Notion receives the feedback you choose to send through the feedback feature, and the anonymous topic-level statistics described above, so a human can act on them. It never receives your conversations.

Meta Platformshandles advertising measurement. With your consent through the cookie banner, its pixel sees which pages you visit here. And when you sign up or start a trial, and only if you've said yes to advertising in the banner, our server sends Meta a confirmation of that one event with your email address hashed beyond recognition, so we can measure whether our ads work. It never sees your conversations, under any setting.

Google Analytics handles site analytics, only with your consent through the cookie banner, and only ever sees how the site is used... never anything from inside the product.

One thing worth stating plainly, because it matters: none of these providers train their AI models on your conversations sent through our API integrations. What you tell ALIGN.AI stays in the service that's serving you.

Where your data travels.Some of these providers are US companies, so your data can be processed outside the UK. Wherever that happens, the transfer is covered by safeguards UK law recognises: the UK's data-bridge arrangements where the provider is certified under them, or the standard contractual protections (including the UK International Data Transfer Addendum) built into our agreements with those providers. Same duties, wherever the server sits.

UK GDPR gives you the right to access the data we hold about you, to correct it, to have it erased, to receive it in a portable format, and to object to certain processing.

The fastest route for most of these is the app itself: export and deletion are buttons in Settings, and your foundational memory is directly editable. For anything else, write to support@jodiehayward.comand we'll act on it within the timescales the law sets (usually a month).

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk. We'd appreciate the chance to put it right first, but that route is always open to you.

Essential cookiesare always on: the authentication and session cookies set by Clerk that keep you signed in. The service can't work without them.

Analytics comes in two kinds. Umami is cookieless: it sets nothing on your device, collects no personal data, and runs on our own server, so your visit data never goes to a third-party analytics company... which is why it runs on every visit. Google Analytics sets cookies, so it loads only if you say yes to analytics cookies in the banner.

Advertising cookies, from the Meta Pixel, load only if you say yes in the cookie banner. They help us measure our ads and build ad audiences, and until you consent, nothing loads and nothing is sent to Meta.

The full list, cookie by cookie, lives in our cookie policy, along with the link that reopens the banner whenever you change your mind.

If we make a material change to this policy, we'll tell you by email or in the app before it takes effect. The date at the top of this page always shows when it was last updated.